All returns subject to following terms-
We accept any return for Refund or Exchange (other than Wearable magnifiers, Headband style, Visor style, and Dental Medical loupes see below*) within 14 days of delivery, return must be sent postage prepaid to the below address. Beyond 14 days of delivery. No Merchandise will be accepted for return without an RGA number from Electro-Optix, Inc. No returns will be accepted after 30 days.
Returns & Exchanges subject to the following terms:
If an item is Defective upon receiving please notify us immediately to rectify the problem, defective merchandise must be returned immediately and Magnifier.com must be notifed immediately. We must receive and email at email@example.com regarding defective merchandise within 24hrs of receiving the product to make a defective claim or return. We will replace or refund product cost once item is returned back to us for replacment. Products that have been used are not returnable. Products must be returned in new and unused condition. Used or broken products will not be accepted for credit. Acceptable returns will be credited for the product cost only, the shipping and handling charge will not be refunded. A handling restocking charge of 15% will be made on all merchandise returns.
-Only new and unused condition products will qualify for credit minus the original shipping charge. Shipping charges are not refundable.
-Wearable magnifiers*, including Headband style, Visor style, and Dental Medical loupes must be returned within 7 days of receiving/delivery for refund or exchange. No requests will be accepted after 7 days on these products, and products must not have been used.
-Shipping damage claims must be made within 24 hrs of receiving he product. Please email firstname.lastname@example.org . Please call us immediately at 954-973-2800 and dial 0 for immediate assistance to confirm we received your damage claim email.
INTERNATIONAL ORDERS -For all returns please note - All international customers are required to return all products postage prepaid and via a traceable form of shipping that shows return delivery in order to be eligible for a credit/refund.
All returns must be sent freight prepaid and shipped via a traceable form of shipping, and shipped to the below address :
Electro-Optix Inc, 2181 N. Powerline Rd. Pompano Beach FL 33069